Ecommerce search and discovery refer to the process of helping users find products efficiently and discover new items that match their preferences or needs.
Platforms to help businesses manage customer inquiries, requests, and support tickets related to their online store. Provide features such as customer service management, ticket tracking, live chat, and knowledge base management.
Tools designed to simulate human-like conversations. Used in customer service, sales and marketing and more. They provide 24/7 availability with instance responses and personalized interactions.