eCommerce returns refer to the process by which customers return items purchased online to the retailer or seller. This is an essential aspect of online shopping, as it allows customers to receive refunds or exchanges for items that they are unsatisfied with, damaged, or not as described.
Checkout software is involved in the final step of a customer's online shopping journey—the checkout process. This stage involves the completion of a purchase, payment, and order finalization.
Tools designed to simulate human-like conversations. Used in customer service, sales and marketing and more. They provide 24/7 availability with instance responses and personalized interactions.